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Reza M.Zadeh

Cebu Pacific and SouthWest Airlines slapped by Pax ( passenger ) after they refuse to lift their heavy bags … two years ago Iranian woman Flight chief downgraded to simple Flight Attendant for refuse to lift a man’s baggage .

 

But the question is who give passenger to slapp or even ask for a crew to lift their bag ? Is their responsibility for putting bag in overhead compartment ? Are heavy bags allowed to be in cabin ?

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Most of airlines does have regulation for their crew to help passenger to put their bags regardless of weight , but the thing is sometimes passenger believe they bought air ticket so they have right to ask anything’s and Crew can’t refuse to do that , this is not right . Most of airlines gives direct order to their crew to co-operate with mother with infant or old passenger but even for them there is option , WEIGHT .

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One passenger can bring standard bag in aircraft cabin not more than 5kg AND “۵۶cm x 45cm x 25cm inc ” some airlines airport staff refuse to accept to board bigger baggage but passenger must understand if cabin crew decide to offload bag and think this bag is not fit for aircraft ro they doesn’t have enough space for that , according to international low crew does have right to offload baggage and passenger must obey that decision .

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Crew are often not covered by medical coverage if an injury results from lifting passengers’ luggage. Each year thousands of cabin crew suffer injuries while trying to manage passengers heavy carry-ons.


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